Response SLA
Leadership reply within 24 hoursDelivery Regions
USA, Spain, India, Ecuador, and global remoteEngagement Control
NDA-first, written authorization requiredControl Alignment
Mapped to SOC 2, ISO 27001, PCI DSS, HIPAATransparency
Subprocessor list and data-location overview.
Updated: February 19, 2026. Subscribe for updates via legal@codevertex.io.
Cloud hosting
Purpose: infrastructure, storage, and network delivery.
- Provider: To be finalized in contract schedule
- Region: Customer-selected
- Data type: engagement metadata
Email operations
Purpose: client communication and service updates.
- Provider: To be finalized in contract schedule
- Region: Global
- Data type: contact and correspondence
Collaboration tooling
Purpose: project communication and artifact exchange.
- Provider: To be finalized in contract schedule
- Region: Customer-selected
- Data type: scoped engagement artifacts