Response SLA
Leadership reply within 24 hoursDelivery Regions
USA, Spain, India, Ecuador, and global remoteEngagement Control
NDA-first, written authorization requiredControl Alignment
Mapped to SOC 2, ISO 27001, PCI DSS, HIPAALegal
Terms of Service
All services are executed with explicit written authorization and approved scope boundaries.
Authorized testing requirement
CodeVertex performs security testing only on assets explicitly approved in writing by the client.
Scope and engagement controls
Rules of engagement define timing, methods, exclusions, and escalation procedures.
Client responsibilities
Clients provide required access, technical contacts, and decision authority for safe execution.
Confidentiality
Findings, technical artifacts, and communications are handled under strict confidentiality controls.